Proof, Not Promises
Our Credentials, Guarantees & Warranties
Before a crew touches your home, you deserve to know exactly who they are. Here's our paperwork — and the five questions you should ask any restoration company, including us.
On the record
What we carry
License
Michigan Builder License #262500918 — look it up in Michigan's LARA licence search any time. Restoration work that involves rebuilding touches licensed trades, so you should expect a number you can verify.
Insurance
General liability and workers' compensation TODO: carrier + coverage wording — certificate of insurance available on request.
Time in the trade
[YEARS] years serving Washtenaw County — exact figure to be published, not rounded up.
Certifications
IICRC Certified Firm, company #70230473. The IICRC is the standards body the restoration trade works to, and firm registration is verifiable in its public registry — not a badge a company can print for itself.
Why the visible placeholders? Because fabricated credentials are the restoration industry's oldest trick, and we'd rather show you an honest "being verified" than a decorative badge.
Our guarantees, in writing
TODO: written guarantee & warranty terms — the exact language of our workmanship guarantee and any warranty terms will be published here verbatim once finalized. We won't paraphrase promises; you'll read the same words that appear on your work authorization.
The five questions to ask any restoration company
Use these on us. Use them on our competitors. A company worth letting into your home at 2 a.m. answers all five without flinching.
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“Are you licensed for this work in Michigan?”
Restoration involving repairs touches licensed trades. A legitimate company answers with a number you can look up.
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“Can I see a certificate of insurance?”
General liability plus workers' comp protects YOU — an uninsured crew's injury in your basement becomes your problem.
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“Who is actually doing the drying math?”
Ask how they decide a wall is dry. The right answer involves moisture meters and daily logs, not "it looks done."
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“What does your documentation look like?”
If they can't show you a sample moisture log and line-item scope, your insurance claim will feel it later.
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“Do you guarantee your work — in writing?”
Verbal promises evaporate. Written guarantees with terms survive.
Where this fits
Credentials are the boring half of trust — the interesting half is how a crew actually works a loss. See how our Ann Arbor water damage restoration service runs a job from first call to dry standard, or start with who we are and where we're based.
Want the paperwork before the truck?
Fair. Call and ask for documentation — we'd rather earn the job with paper than pressure.