Answer at 2 a.m.
Water damage keeps odd hours, so we do too. A person — not a voicemail tree — picks up the emergency line.
Local Crew · Not a Franchise
About A2 Water Damage Restoration
A local, Ann Arbor-based crew for the worst-timed problem a home can have. We extract, dry, document, and tell you the truth about what can be saved.
Based on the west side, built for the whole county
Our shop sits at 1123 S 7th St., Ann Arbor, MI 48103, where we keep the trucks and drying equipment. From there we run emergency water response across Washtenaw County: Ann Arbor first, plus Ypsilanti, Saline, Dexter, Chelsea, and Pittsfield Township.
How long have we been at it? [YEARS] years — exact figure pending — like everything on this site, that number gets published when it's verified, not rounded until it sounds good.
The trade we practice is unglamorous and precise: find where the water went, get it out, dry what's salvageable, remove what isn't, and leave a paper trail your insurer respects. The full checklist of what we carry — licensing, insurance, certifications — lives on our credentials and guarantees page, visible placeholders and all.
Why a local crew matters at 2 a.m.
National franchises answer your call in another time zone and subcontract the truck. When you call us, the person triaging your basement is the person who'll stand in it — which is why the advice starts on the phone, free, before we've earned a dollar. That's the whole model behind our 24/7 water damage restoration for Ann Arbor: be close, be awake, be accountable.
The crew photo goes here
TODO: real team photo — we publish real people or nothing. No stock-photo handshakes.
How we work
Four habits that define the company
Meters over opinions
Wet is measured, dry is verified, and you see the readings. "Looks done" isn't a standard we accept.
Paper that protects you
Photos, moisture logs, line-item scopes — documentation that makes insurers cooperative and surprises rare.
No invented trust
You'll notice placeholder chips where numbers aren't verified yet. We'd rather show a TODO than a decorative badge.
Want to meet us before you need us?
Reasonable. Call with any water question — sump setups, insurance endorsements, that one musty corner — and we'll talk it through.