# Licensed & Insured | Credentials & Guarantees | A2 Water Damage Restoration

> Licensing, insurance, certifications, and guarantees for A2 Water Damage Restoration in Ann Arbor — plus 5 questions to ask any restoration company.

Source: https://www.a2waterdamage.com/credentials/

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- Credentials & Guarantees

Proof, Not Promises

Before a crew touches your home, you deserve to know exactly who they are. Here's our paperwork — and the five questions you should ask any restoration company, including us.

[Call (734) 346-7700](tel:+17343467700)

On the record

## What we carry

### License

Michigan Builder License **#262500918** — look it up in Michigan's LARA licence search any time. Restoration work that involves rebuilding touches licensed trades, so you should expect a number you can verify.

### Insurance

General liability and workers' compensation TODO: carrier + coverage wording — certificate of insurance available on request.

### Time in the trade

[YEARS] years serving Washtenaw County — exact figure to be published, not rounded up.

### Certifications

**IICRC Certified Firm**, company **#70230473**. The IICRC is the standards body the restoration trade works to, and firm registration is verifiable in its public registry — not a badge a company can print for itself.

Why the visible placeholders? Because fabricated credentials are the restoration industry's oldest trick, and we'd rather show you an honest "being verified" than a decorative badge.

## Our guarantees, in writing

TODO: written guarantee & warranty terms — the exact language of our workmanship guarantee and any warranty terms will be published here verbatim once finalized. We won't paraphrase promises; you'll read the same words that appear on your work authorization.

## The five questions to ask any restoration company

Use these on us. Use them on our competitors. A company worth letting into your home at 2 a.m. answers all five without flinching.

- 1 ### “Are you licensed for this work in Michigan?” Restoration involving repairs touches licensed trades. A legitimate company answers with a number you can look up.
- 2 ### “Can I see a certificate of insurance?” General liability plus workers' comp protects YOU — an uninsured crew's injury in your basement becomes your problem.
- 3 ### “Who is actually doing the drying math?” Ask how they decide a wall is dry. The right answer involves moisture meters and daily logs, not "it looks done."
- 4 ### “What does your documentation look like?” If they can't show you a sample moisture log and line-item scope, your insurance claim will feel it later.
- 5 ### “Do you guarantee your work — in writing?” Verbal promises evaporate. Written guarantees with terms survive.

## Where this fits

Credentials are the boring half of trust — the interesting half is how a crew actually works a loss. See [how our Ann Arbor water damage restoration service runs a job from first call to dry standard](https://www.a2waterdamage.com/), or start with [who we are and where we're based](https://www.a2waterdamage.com/about/).

## Want the paperwork before the truck?

Fair. Call and ask for documentation — we'd rather earn the job with paper than pressure.

[Call (734) 346-7700](tel:+17343467700) [Request help online](https://www.a2waterdamage.com/contact/)